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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amber Dusik

Amber Dusik

March 12, 2025

5  out of  5
rating by Amber Dusik
"Excellent service. Had me all set up in just minutes and saved me half what I was paying. !!!"
We responded:
"Hi Amber, thanks for the feedback. We are glad we were able to help save you some money on your car insurance! Welcome to the Will Crandall State Farm Family!! "
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Dennis Greer

March 11, 2025

5  out of  5
rating by Dennis Greer
"Will Crandall is a great state farm rep, worked hard for me, got me a good rate"
We responded:
"Hey Dennis, thanks for leaving us such a great review. We appreciate your business and plan to keep you happy for a very long time!"
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William Wilcox

March 10, 2025

5  out of  5
rating by William Wilcox
"Well, I was searching online for new insurance cause mine doubled with my new car and I got a lot of quotes for other companies, but none of them could save me the money that State Farm did and it was really quick really easy and now I’m all set with State Farm. I’m happy again."
We responded:
"Hi William, Thank you for the feedback! "
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Francisco Hernandez

March 5, 2025

1  out of  5
rating by Francisco Hernandez
"Way more expensive that what I pay with Liberty Mutual, and they dont stop calling after I rejected"
We responded:
"Hi Francisco, I apologize but I think there was a misunderstanding. We just received a quote request from you a couple hours ago, we called once and spoke with you then closed out the request after our conversation. When you request a quote online, the quote request is often sent to more than one agent so it's likely the other calls came from other insurance companies. "
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Taylor Wolfanger

March 4, 2025

5  out of  5
rating by Taylor Wolfanger
"was amazing all around. thankful he helped me!!"
We responded:
"Hey Taylor, thank you for leaving feedback about your experience with us. I'm happy we were able to help save you money on your auto insurance. Congrats on your new ride! "
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Becky Everts

February 27, 2025

5  out of  5
rating by Becky Everts
"He was thorough and explained what all I needed got me discounts for bundling auto and renters insurance and very helpful and kind."
We responded:
"Hi Becky, I am happy we were able to save you some money on your Auto Insurance and renters insurance. Welcome to the Will Crandall State Farm Family!! "
Profile photo of C. H.

C. H.

February 14, 2025

5  out of  5
rating by C. H.
"It’s very nice to have with State Farm for Home owners Insurance and vehicles too"
We responded:
"Thank you for leaving feedback. Happy we were able to help you out!"
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Paige bub

February 7, 2025

5  out of  5
rating by Paige bub
"He taught and walked me through every process and explained in ways i understood. He worked hard to get me the best quote that would fit into my budget and didnt pressure me into making a decision being new to all this he made it easy! I appreciate the time and knowledge !"
We responded:
"Hey Paige, thank you for leaving us a review!! I'm glad we were able to save you money on your auto insurance and get you the coverage you need. Welcome to the Will Crandall State Farm Family"
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Nadene Macintosh

February 7, 2025

5  out of  5
rating by Nadene Macintosh
"Super helpful and friendly."
We responded:
"Hey Nadene, thank you for the Feedback. We look forward to taking great care of you! Welcome to the Will Crandall State Farm Family!"
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Bill DeLorenzo

February 6, 2025

5  out of  5
rating by Bill DeLorenzo
"I’m just sorry there are only 5 stars. Will and his agency are an easy 10. The easiest and yet most thoroughly detailed transition I have ever experienced in all my years dealing with insurance agents/agencies. Best decision thanks to Will’s genuinely easy personality. I will recommend William Crandall State Farm Agency to all……. Thank you Will, it was truly a pleasure meeting you and now doing business with your company. Sincerely, Bill DeLorenzo"
We responded:
"Hey Bill, thank you so much for leaving us your feedback. I had a great time chatting with you yesterday. Welcome to the Will Crandall State Farm Family!"
Profile photo of Genevieve

Genevieve

February 4, 2025

5  out of  5
rating by Genevieve
"My husband and I were referred to Will and his team by a friend, and we couldn't be more pleased. With our previous agent, it was hard to get in touch and have questions answered (and that was in our local rural area, not with a major corporate institution). We also found out we were underinsured, and Will showed us some options to get our homeowners' insurance in better shape while still offering a competitive rate. His office is responsive, warm, and friendly, and being able to call, text, and email is super convenient. We feel fortunate to be working with State Farm and Will's team!"
We responded:
"Hi Genevieve! Thank you so much for that detailed review. It really has been such a pleasure to work with you and your husband. I'm really glad we were able to help you guys out and we plan to take good care of you for a long time! Welcome to the Will Crandall State Farm Fam! "
Profile photo of Tina “Tee” Rodriguez

Tina “Tee” Rodriguez

January 22, 2025

5  out of  5
rating by Tina “Tee” Rodriguez
"William has been a BIG help with finding the right coverage for my car. Im very picky on what i want to pay for my car and william helped me by answering my concerns. Thank you so much State Farm!!!"
We responded:
"Thank you Tiyana! It has been a pleasure working with you and we look forward to a long relationship! Welcome to the Fam!"
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Lauren Wetzelberg

January 21, 2025

5  out of  5
rating by Lauren Wetzelberg
"I’m so grateful to have found the William Crandall State Farm Agency. Their 5-star rating got my attention in the first place and now that would be my review as well. Changing insurance providers can be a difficult and time-consuming process. They made the process of replacing policies as easy as possible, looking for all of the best ways to get the coverages I needed at the best prices available. My previous experience was with a company whose service was only through an 800 number where you never spoke with the same person twice and the information given was always changing. It makes such a difference having the personalized service of this local agency. I know I can call whenever I have any questions or concerns and get help immediately. Everyone there is so dedicated to their customers and it shows in the patient attention they pay to their needs. I look forward to a long relationship with State Farm and William Crandall."
We responded:
"Aww, thank you Lauren! We appreciate that so much. I have really enjoyed our conversations, and we are happy to have you! "
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Charmone Lloyd

January 17, 2025

5  out of  5
rating by Charmone Lloyd
"My experience was amazing and I knew what my choices were and what I needed for coverage. Everything was explained to me to where I could understand. This experience was almost too good to be true. This was absolutely amazing experience. I would recommend others to join State Farm family!! Thank you again. Cameron and William were both great assets to me becoming a member for home and auto insurance. Thank you again!!!"
We responded:
"Hi Charmone, it was a such pleasure working with you and helping you save money on your Home and Auto insurance. Welcome to the Will Crandall State Farm Family! "
Profile photo of Jake Rebarchak

Jake Rebarchak

January 15, 2025

5  out of  5
rating by Jake Rebarchak
"Excellent service! Sara was great to work with! Saved me a boat load of money on insurance. Made the process of switching insurance companies easy."
We responded:
"Hey Jake, thanks for leaving us the review. We are always happy to save our customers money and I am glad we made it easy for you. Welcome to the Will Crandall State Farm Family"
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Clarence Johns

January 14, 2025

5  out of  5
rating by Clarence Johns
"My multiple quotes was handled fast, courteous and with professionalism. They found me insurance that fit my budget."
We responded:
"Thank you for the review, we appreciate you sharing your experience. Don't hesitate to each out if you ever need anything from us. Welcome to the Will Crandall State Farm Family!"
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George Seuss

January 14, 2025

5  out of  5
rating by George Seuss
"They were very helpful in saving me a considerable amount on my car and home insurance. Very patient and professional. I would definitely recommend them for your insurance needs."
We responded:
"Hi George, thank you for that great review! "
Profile photo of Andy DiFronzo

Andy DiFronzo

January 14, 2025

5  out of  5
rating by Andy DiFronzo
"Sara was awesome Easy to get a hold of. Very prompt with responding . real good service"
We responded:
"Hi Andy, thank you for the review! Glad Sara took good care of you!"
Profile photo of Deborah Culler

Deborah Culler

January 7, 2025

5  out of  5
rating by Deborah Culler
"My experience with the agent Sara Qureshi today was excellent, she was knowledgeable and very helpful. She responded to my questions and email and called me when she said she would. No pressure. She handled everything and made the process of switching companies very easy. Thank you Sara"
We responded:
"Hi Deborah, glad to hear Sara took great care of you. Thank you for the feedback. We look forward to providing you with that same great customer service you received, for a long time! Welcome to the Will Crandall State Farm Family! "
Profile photo of Sean McLaughlin

Sean McLaughlin

January 6, 2025

5  out of  5
rating by Sean McLaughlin
"Sara was awesome!! She was very knowledgeable and patient and was able to get me everything I needed and save me approximately $200 a month in my car insurance and approximately another $250 one my homeowners insurance with the bundle. State Farm is lucky to have her."
We responded:
"Hey Sean, I'm pumped we were able to save you so much money on both the auto insurance and homeowners insurance!! Glad Sara did such a great job. Welcome to the Will Crandall State Farm Fam!! I look forward to chatting with you. "
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BRADLEY GRANT

December 28, 2024

5  out of  5
rating by BRADLEY GRANT
"It was great getting assistance from Cameron and Will, who took care of my insurance requirements with professionalism , speed and accuracy. Thanks guys for the friendly service. Wishing you continued success for the future and beyond."
We responded:
"Hi Bradley, thank you for leaving feedback on your experience with us. We are happy we were able to help you save some cash on your homeowners and auto insurance! Welcome to the Will Crandall State Farm Family!!"
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Sherry Gile

December 18, 2024

5  out of  5
rating by Sherry Gile
"Sara was a knowledgeable, considerate person to work with. She actively listened to what I wanted for insurance coverage for both car and home insurance. The transition from my present insurance to State Fsrm was seamless."
We responded:
"Hi Sherry, thank you for sharing your experience. Glad we were able to help out!! "
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Theodore Gilman

December 17, 2024

5  out of  5
rating by Theodore Gilman
"Awesome to work with very pleasant and informative. And the fact we saved on Home and Auto . A+ experience"
We responded:
"Hey Ted, thank you for leaving us the review! Welcome to the Will Crandall State Farm Fam!! "
Profile photo of Brandon Jones

Brandon Jones

December 12, 2024

5  out of  5
rating by Brandon Jones
"Sara did a great job. They got my rates down and was very easy to work with. I will work with them with all my insurance needs in the future."
We responded:
"Hi Brandon, thank you for the great review. I'm glad to hear we were able to save you some money on your car insurance, commercial auto insurance and homowners insurance. Welcome to the Will Crandall State Farm Fam!! "
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jeremy wicks

December 5, 2024

5  out of  5
rating by jeremy wicks
"They made sure to take their time and go over everything with me and also checked for any extra discounts. It took a couple weeks because of my job hours but they were very patient with me. I would definitely recommend this office to anyone."
We responded:
"Hey Jeremy, it was great chatting with you and I'm thrilled we were able to save you so much money on your auto insurance and motorcycle insurance. Welcome to the Will Crandall State Farm Fam! "